Bristol based family-run dealership Carbase is celebrating double award success after a triumphant night at the Motor Trader Industry Awards. The used car dealership took home the prize for ‘Digital Initiative of the Year’ as well as the prestigious title of ‘Used Car Retailer of the Year’ from the award ceremony at Grosvenor House Hotel in London on Thursday, 11 July.
#Carbase was recognised by a judging panel of independent motoring experts and contributors to Motor Trader magazine. Motor Trader received a record number of award entries this year, making the 2019 awards the most competitive yet.
Collecting the awards, Steve Winter – Managing Director at Carbase, said: “We’re ecstatic to have been named ‘Used Car Retailer of the Year’ and to have received official recognition for our continuing digital development. I couldn’t be prouder of our fantastic team.
“Working hard to understand the customer journey has been the focus point of our success. Everything that leads up to the exchange of the vehicle; the digital journey, getting to know and understand our customers’ online behaviour, the experience we provide here at Carbase and Vanbase, the relationships we build thereafter, all while taking full benefit of web and social media and everything the digital landscape has to offer us.
“We are thrilled to have achieved a ‘97% would recommend’ score, and an average of 4.5 stars across our review platforms. Carbase strives to be a fast-moving used car business while also maintaining the philosophy of treating others how we would expect our own friends and family to be treated.”
Carbase has four used car stores across the region and a dedicated used van store in Bristol, with a new showroom build currently underway and expected to open next year.
Industry Awards List
For a full list of winners, please visit the Motor Trader Industry Awards website: https://awards.motortrader.com/motortraderindustryawards2019/en/page/2019-winners4321
Carbase started as a small family-run dealership in 2003.
It has branches across the South West of England in Bristol, Lympsham, Weston-super-Mare and Brent Knoll. As one of the largest used car dealerships in the South West, we put our customers first, and offer a huge range of high-quality cars which are price checked daily and prepared to the highest of standards.