“Management is like holding a dove in your hand. Squeeze too hard and you kill it, not hard enough and it flies away.”—Tommy Lasorda
Great leaders make it clear that they welcome challenges, criticism, and viewpoints other than their own. They know that an environment where people are afraid to speak up, offer insight, and ask good questions is destined for failure. By ensuring that they are approachable, great leaders facilitate the flow of great ideas throughout the organization.